Thursday, April 26, 2012

My MacBook

About two weeks ago my computer starting acting really funny, it was running a little slower then usual and the battery would do weird things. The little icon in the top would tell me I had like 20 hours of battery life left (I've NEVER had 20 hours for my computer, I think the most was like 4) and then it would suddenly die. I would plug my computer into the charger and it would kick it into sleep mode. Just weird things. About a week ago it died and just wouldn't turn back on. Bummer dude. We were going to the valley this weekend so I just figured I'd take it into Apple and they can do some diagnostics and tell me what was wrong with it. I couldn't remember exactly when I bought it, and from what I could remember I thought it was about 4 years old which means out of warranty.

Kyle made my computer an appointment for when we'd be in the valley. We took it in and they couldn't really figure out what was wrong. They took it apart and said it looked good, a little dusty, but nothing they didn't expect. He said there could be two things wrong- the magboard, which is the part that tells the computer a power source is connected, or the logic board. The magboard would be $56 to fix, and the logic board would be between $400-$500, and my computer was out of warranty (which I figured). Ouch Charlie. I told them to go ahead and try the magboard (if it didn't work they wouldn't charge me) and if that didn't work I'd just pick my computer up and I just won't have a computer that turns on (don't really just have $400).

A couple hours later we were driving to my parents house and I was looking at my little repair report, and it said I purchased my computer May 9, 2009. I have Apple Care, which means I should be under warranty right now- it extends the warranty to 3 years- which would mean I'm covered for another 2 weeks. I called Apple and they said there wasn't any record I had Apple Care, and since I bought the computer from Best Buy and not them I needed to get my receipt. Well, I live 3 hours away and can't just go home. I called my awesome MIL and asked her to go to my house and see if she could find the receipt. After thinking about it a little more, I remember getting a package in the mail with an Apple Care box, but because this was almost 3 year ago I didn't really remember if that was for MY computer or not. To top that off, I did some Spring cleaning about 2 months ago and I remember picking up that specific Apple Care box and thinking "Why do I keep stuff like this?!" and threw it away... THIS IS WHY!! I need that box!! Well, since I threw away my proof I didn't really have anything to go on.  I called Apple (for like the 3rd time) and asked if there was any way we could figure out of there was Apple Care purchased that never got registered with a computer. They looked under my stuff, nothing. Just a computer. I gave them Kyle's e-mail, and the guy said it would take him a few minutes to go through all our purchased (songs, apps, anything we bought with that e-mail was on there). Go for it, so I sat and waited some more. He got back on the phone and said "Of course, it was on the LAST page, but there IS in fact Apple Care that isn't registered to anything, and it expires May 9, 2012" HALLELUJAH!  I was ECSTATIC, I think I even told him he was my favorite person today. He registered the Apple Care to my computer, and now I get a fixed computer. Yay.

I can't tell you how many times I asked Heavenly Father for my computer to just turn on, to just work. I can't afford another one, and it's something that was just mine. Not Kyle's. Not Macy's. Not London's. It was mine. I don't have a lot of things that I don't share. It may sound selfish, but I liked having something that was mine. Heavenly Father definitely answers prayers, and I definitely had to do my detective work to figure everything out, but I just had a feeling that my computer should be covered. It was definitely the Holy Ghost telling me to keep going, keep calling, keep asking them to look different things up, and it worked.

I. Am. So. Happy. :)

No comments: