I love my vacuum, when it works. It sucks things right up and I love the way my carpet looks after I'm done, nice, fluffy and just plain lookin' clean. Every once in awhile my vacuum decides it's not going to work. Then we have to replace the belts- which aren't sold in stores, so I have to wait a week for them to get here. I end up borrowing Kyle's Moms vacuum because I hate dirty carpet. For the past 2 weeks my vacuum has been dead- the brushes are not spinning. I ordered the belts, two this time so that next time one goes out I'll order one when I put the 2nd one in and I'll always have one. That didn't work. Kyle looked at it a few times, and when my brother was in town a few weeks ago he looked at it. The were determined it was because of the 2nd belt, so I got the other belt... that didn't work either. I was determined that m vacuum was just dead. Whatever. I'm done with it anyway, I'll get a new one that actually works. Then I had a thought, and looked at these buttons.